![]() ![]() They can be answered by anyone who is familiar with your business. Post and answer frequently asked questions: GMB allows people who are curious about your business to post questions on the Knowledge Panel. Tip: In case people are spamming or posting inappropriate reviews, you can always flag them. The same will appear in your Google Maps listing too. It also lets you respond to these reviews publicly. Here are some of its stand-out features and benefits:Ĭollect and respond to reviews: Once your business is listed on Google My Business, customers (with a Google account) can review and rate your business right from the search results page. Google My Business is a feature-rich platform, and like most other Google products, it too gets new updates and features on a regular basis. What are the major features and benefits of Google My Business? To give you a greater chance, make sure to add as much information as possible to your My Business profile. Google’s Algorithm looks at a variety of factors, notably relevance, distance, and the prominence of your business. However, there is no way to guarantee your business will show up in the Knowledge Panel. In case someone is searching for your business or a related query, the knowledge panel will display your business address, phone number, reviews, peak times, and more. It is the box that shows up on search result pages consisting of information relevant to the search query.
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